SMP Tutorial - Scars

• Due to the sensitivity of our products, all sales are final.
• Returns are not accepted, unless previously stated in under a special occasion.

Scalpa Shipping Policy

Our shipping distribution center is located in The US and operates on AZ time. For the physical address please email [email protected]

Shipping Times

• All orders placed before 2:30PM (MST/US) will ship that same day.
• All orders placed after 2:30PM (MST/US) will ship the following day.
• Our distribution warehouse hours are M-F from 9am-5pm. We are closed on weekends and major holidays, orders will ship the following day.

Overnight Shipping

• We offer FedEx overnight shipping on all of our items (unless we are out of stock). All "overnight" shipments must be made before 2:30PM M-F to ship that same day. Special exceptions can be made if you miss the deadline, call our office at 1-855-424-7828 and we will do our best to satisfy your shipment.
• When selecting FedEx overnight shipping please remember that the calculation shown at our checkout page only calculates "business days".(Saturday & Sundays do not count.)
• If you place an order for a "FedEx Standard Overnight" on a Friday, your item will not be delivered until that Monday. You must select "FedEx Priority Overnight" with "Saturday Delivery" in able to ensure your weekend delivery.

International Shipping

• We offer international shipping on all items that meet regulatory guidelines for export.
• All customers are liable for any and all customs and duties imposed by their countries laws and customs policies. Scalpa takes no responsibilities for these additional charges and we advise customers to get accurate tax rates from their local customs office.

Information

If you have any questions concerning your shipment or future shipments, please feel free to give our distribution office a call at 1-855-424-7828 or send an email to [email protected] We can make special exceptions for preexisting FedEx accounts and in rare circumstances ship via UPS and/or UPS accounts.