Scalpa Shipping PolicyOur shipping distribution center is located in Phoenix, AZ.
Shipping Times
All orders placed before 2:30PM (MT/US) will ship that same day.
All orders placed after 2:30PM (MT/US) will ship the following day.
Our distribution warehouse hours are M-F from 9am-5pm (MT/US). We are closed on weekends and major US holidays, orders will ship the following day.
Overnight Shipping
We offer FedEx overnight shipping on all of our items (unless we are out of stock). All "overnight" shipments must be made before 2:30PM (MT/US) M-F to ship that same day. Special exceptions can be made if you miss the deadline, call our office at 408-888-1627 and we will do our best to satisfy your shipment.
When selecting FedEx overnight shipping please remember that the calculation shown at our checkout page only calculates "business days.” (Saturday & Sunday do not count.)
If you place an order for a "FedEx Standard Overnight" on a Friday, your item will not be delivered until that Monday. You must select "FedEx Priority Overnight" with "Saturday Delivery" enable to ensure your weekend delivery.
International Shipping
We offer international shipping to almost every country in the world. We utilize DHL Express Shipping. (We are unable to ship to Iran).
All customers are liable for any and all customs and duties imposed by their countries laws and customs policies. Scalpa takes no responsibilities for these additional charges and we advise customers to get accurate tax rates from their local customs office.
Information
If you have any questions concerning your shipment or future shipments, please feel free to give our distribution office a call at 408-888-1627 and ask for Ambie. Special exceptions can be made for pre-existing customers if needed.**If shipping address is not accurate, it will fail to be shipped. Please make sure to check that you have provided us with the correct address. If you have entered an invalid shipping address, please email care@scalpashop.com to fix this.